Your preferences for use of your information is Heart and Seoul’s highest priority. As such, we respect your concerns about the privacy of your personal information and data security. We take the protection and proper use of your personal information very seriously, and do not share customer information outside of companies unless it is necessary to provide you with products or services available from us.

We encourage you to refer to this Privacy Policy from time to time to stay abreast of our most current privacy policy practices.

How do we use your personal data?
In providing your personal data, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes:

– To create your personal account at Heart and Seoul

– To process your orders via our online services

– To contact you in the event of any problems with the delivery of your items

– To answer your queries and to inform you of new or changed services

– To notify the winners in competitions arranged online

How do we protect your data?

We have taken technical and organizational measures to protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. We protect your data using SSL (Secure Sockets Layer) encryption, which is a function that encrypts all information sent between the buyer and the seller.

Your Access

We respect your need to be able to access and update the personal information that you have provided to us. If you have registered online, you may access and update your personal information at any time by logging into your account. We may request certain personal information to verify the identity of the individual seeking access to their personal information records for your safety and for ours.


A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Heart and Seoul uses Session cookies to enhance and simplify your visit. We do not use cookies with your personal information, or to disclose information to third parties. Session cookies are stored temporarily and disappear when you close your browser session. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

Policy Changes

This policy replaces all previous disclosures we may have provided you about our information practices. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our web site.


The content of this web site is copyright-protected and is the property of Heart and Seoul.